Shipping policy

At www.grandlinetcg.shop, we strive to deliver your products as quickly and safely as possible. Below you will find detailed information about our shipping processes and timelines.

Shipping Destinations

We proudly ship worldwide, including the United States, Europe, and international destinations.

Shipping Costs

Standard Shipping: Free Worldwide Shipping

All shipping costs (if applicable) are calculated at checkout and are non-refundable.

Delivery Timelines

Our total delivery time is calculated from the moment your order is placed until it arrives at your doorstep.

Order Cut-Off Time: 5:00 PM (PST – Pacific Standard Time)

Handling Time: 1–2 Business Days (Monday to Friday)

Transit Time: 3–6 Business Days (Monday to Friday)

Total Delivery Time: Typically 5–8 Business Days

Please note: We do not ship or deliver on weekends or public holidays. Delivery times may vary slightly depending on your location.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can monitor your package’s journey via the carrier’s website. Please allow 24–48 hours for the tracking information to update.

Address Changes

Please ensure your shipping address is correct at the time of purchase. Due to our fast handling times, we are unable to change the delivery address once an order has been processed. www.grandlinetcg.shop is not responsible for orders delivered to an incorrect address provided by the customer.

Damaged or Lost Packages

If your order arrives damaged, or if your tracking information shows "Delivered" but you have not received your package, please contact us immediately at support@grandlinetcg.shop We will work with the carrier to resolve the issue as quickly as possible.